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Crown Casino faces stricter rules on gaming machines by December 2023

After hefty fines for breaching responsible gambling laws, Crown Casino must now enforce identity checks and spending caps. Will these changes curb excessive play?

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The image shows a group of people playing roulette in a casino. There are four people standing...
The image shows a group of people playing roulette in a casino. There are four people standing around the table, with coins scattered across the surface. In the background, there are several tables and chairs, as well as a wall with a door and lights on the ceiling. The image is in black and white.

Crown Casino faces stricter rules on gaming machines by December 2023

On May 4, the Victorian Gambling and Casino Control Commission (VGCCC), the Victorian gambling regulator, issued an order to Melbourne-based Crown Casino to secure that each of its Victorian electronic gaming machine has marked play and spend limits.

Furthermore, the order must be applied by December 2023.

Anti-money laundering measure:

The order means that every game played on electronic machines at the Crown Casino will be tied to a person's identity via their gaming card, which, according to the Commission, is planned as an anti-money laundering measure.

However, patrons are also required to pledge to a spending limit and a limited time on the machine before beginning the game.

The Commission praised the casino for promising to move unlimited gaming machines from the general areas and remove all machines that permit continuous play and restrict credits to $1000 per machine.

In this regard, Commission president, Fran Thorn, said: "The Commission will carefully monitor how the measures were implemented."

In addition, Crown Melbourne CEO Mike Volkert, said: "The changes would significantly enhance the company's ability to prevent and reduce gambling harm.

"These industry-leading reforms are an essential part of Crown's ambition to be a world leader in safe and responsible gambling and entertainment."

The order comes a week after the casino was fined $30 million. The reason for the fine is that it allowed gamblers to deposit self-isssued bank checks, violating problem gambling and money laundering controls.

Furthermore, in 2022 the casino was hit with several fines totaling $200 million for violating its responsible gambling services standards and allowing players to illegally use their credit cards to access funds.

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