Michigan's New 24/7 Helpline Tackles Problem Gambling Crisis
Michigan has launched a new helpline to support those affected by problem gambling. The 1-800-GAMBLER service, introduced in February 2024, offers round-the-clock assistance to players and their families. The initiative comes as part of broader efforts by the state to promote responsible gaming. The Michigan Gaming Control Board (MGCB) announced the helpline as a key resource for gambling-related issues. Operated by the National Council on Problem Gambling (NCPG), it provides confidential support 24 hours a day, every day of the year. Trained staff are on hand to offer guidance and connect callers with local services.
Calls made within Michigan will be routed to the state’s Department of Health and Human Services. The service is available via phone, text, and live chat, ensuring multiple ways to seek help. Alongside the new number, the old Michigan Problem Gambling Helpline (1-800-270-7117) remains active. The Michigan Lottery has also adopted the 1-800-GAMBLER helpline, aligning with state regulators and online gaming platforms. As a certified member of the Internet Responsible Gambling Compliance Assessment Program, the lottery already provides tools to encourage safer play. The MGCB continues to enforce anti-illegal gambling laws while expanding resources for player protection.
The new helpline strengthens Michigan’s commitment to responsible gaming. Residents now have access to expanded support options, including text and live chat. The MGCB and its partners will keep enforcing measures to reduce gambling harm across the state.
