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Malta Gaming Authority exposes flaws in self-exclusion systems for gamblers

A shocking report reveals how gamblers slip through the cracks of self-exclusion. Can Malta's stricter rules finally close these dangerous loopholes?

The image shows a man playing a slot machine with the words "Jackpot" on it. He is surrounded by a...
The image shows a man playing a slot machine with the words "Jackpot" on it. He is surrounded by a board with text and pictures of fruits, suggesting that he is playing online casino games.

Malta Gaming Authority exposes flaws in self-exclusion systems for gamblers

The Malta Gaming Authority (MGA) has released a new report on self-exclusion systems in the regulated market. The study highlights weaknesses in current tools that allow excluded players to bypass restrictions and keep gambling. The MGA found flaws in how licensed operators enforce self-exclusion. Gaps in verification and technical loopholes mean some players can still access accounts after requesting exclusion. These inconsistencies undermine the system’s purpose.

The authority is now pushing operators to strengthen their processes. They must ensure exclusion requests work immediately across all platforms and products. The MGA also wants simpler activation and exit procedures, but with strict controls to prevent misuse. This report is part of wider efforts to improve responsible gambling in Malta. The MGA will keep monitoring operators and addressing concerns to better protect players.

Operators have been told to review and upgrade their self-exclusion tools. The MGA expects faster, more reliable enforcement of exclusion requests. The changes aim to close existing gaps and reduce risks for vulnerable players.

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