Malta Gaming Authority exposes flaws in online gambling self-exclusion tools
The Malta Gaming Authority (MGA) has released a new report on self-exclusion systems in online gambling. The study highlights weaknesses in how licensed operators enforce these protections for players. Some tools currently in use fail to block excluded individuals from accessing their accounts. The MGA’s findings reveal inconsistencies in how operators verify self-exclusion requests. Gaps in these processes allow players to bypass restrictions, undermining the system’s purpose. The report also notes delays in applying exclusion measures across all gaming platforms and products.
Operators have been urged to simplify the activation and deactivation of self-exclusion tools. However, strict conditions must remain in place to prevent misuse. The authority is pushing for immediate improvements to ensure requests take effect without delay.
This review forms part of the MGA’s wider push to strengthen responsible gambling measures. The regulator will continue monitoring operators and working with them to close loopholes. The goal is to provide better safeguards for players in Malta’s gaming market. The report underscores the need for tighter controls on self-exclusion systems. Operators must now address verification flaws and ensure restrictions apply uniformly. The MGA’s ongoing oversight aims to reduce risks for vulnerable players in the coming months.
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