Technology

Recognizing faces in Gauselmann gaming centers

Gauselmann has created facial recognition technology to enhance player and youth safeguarding while also deterring fraudulent activities.

SymClub
May 8, 2024
2 min read
Newsonlinecasinosgermany
Marco Bollmeier(l.) and Rüdiger Schink(r.) from Gauselmann present the Face-Check system to Ullrich...
Marco Bollmeier(l.) and Rüdiger Schink(r.) from Gauselmann present the Face-Check system to Ullrich Albrecht(m.) from Behörden Spiegel

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Recognizing faces in Gauselmann gaming centers

The gaming company Gauselmann Group is incorporating facial recognition technology into its Casino Merkur arcades to prevent minors from playing and enhance player protection. This technology was introduced to the 20th European Police Congress in Berlin in February.

Previously, this system was employed in amusement arcades of Baden-Württemberg and North Rhine-Westphalia for visitor admission control. High-resolution images of visitors are captured by special cameras, which are then compared to a blocking file by software. This simplifies the exclusion of individuals who have self-excluded from gaming and attempt to enter the casino with misleading identifications. Additionally, age checks are conducted based on identifiable facial attributes, making verification of visitors more seamless for staff.

Enhanced Security with Facial Recognition

Gauselmann's attendance at the police congress emphasized the importance of raising awareness for the new technology. The system's usefulness in preventing device manipulation is also being utilized. Law enforcement authorities require knowledge of these manipulation methods to pursue criminal investigations. Rüdiger Schink, Gauselmann's tamper protection officer, emphasized the importance of both technological advancements and education:

"We aim to minimize the risk of manipulation and cease the operations of organized gangs by equipping officers with the necessary training. In addition to our device technology, this will serve as a significant defense against manipulation."

Furthermore, Gauselmann plans to install facial recognition-equipped cameras onto gaming machines, particularly in the hospitality sector. These installations would allow restaurant staff members to circumvent manual activation of the machines, reducing the potential for fraud. Instruction:

"The main goal is not only convenience but also to prevent criminal activity. Currently, criminals employ sophisticated electronic manipulation devices to tamper with the machines. These efforts are often subtle, making detection difficult."

Facial recognition offers a solution by enabling identification of suspects and activation of alarms. According to Rüdiger Schink, this would provide a significant advantage in combating fraud:

"Known criminals could be placed in the blocking file and flagged immediately upon entering the arcades. This would suppress numerous manipulations from the start."

To aid law enforcement in their training and education, Gauselmann showcased available training courses and seminars at the congress. These resources will help officers stay abreast of changing techniques used by machine manufacturers and criminals in their attempts to manipulate gaming devices. The Face-Check system is still undergoing testing in two states and is expected to be fully implemented nationwide across Gauselmann's gaming arcades and with hospitality partners.

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Source: www.onlinecasinosdeutschland.com

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