Unveiling ATOM Mobility's OpenAPI: Streamlining Integrations for Mobility Service Providers

ATOM Mobility Launches OpenAPI V1 for Seamless Mobility Integration

In a significant move for the mobility industry, ATOM Mobility has launched its OpenAPI V1, enabling vehicle-sharing, rental, and ride-hailing operators to fully integrate their services into Mobility-as-a-Service (MaaS) platforms.

This standardized interface allows third-party apps to handle bookings, payments, and ride management directly within their own interfaces, streamlining the user experience and opening up new opportunities for mobility providers.

The OpenAPI V1 supports core modules like vehicle sharing, digital rental, and ride-hailing, and includes public and private endpoints for user authentication, vehicle availability, ride logic, and more. This means that mobility operators can offer their services through various platforms, such as hotels, offices, or real estate platforms, without the need for manual overhead.

One key advantage of the OpenAPI is its ability to automate back-office workflows and data pipelines, enhancing customer service tools with real-time ride information. For instance, support agents can pull up a rider's active trip data in external helpdesk tools using ride ID endpoints, improving efficiency and resolution speed.

Moreover, users can book rentals or rides directly from a mobility operator's website without the need for an app download, making it easier for tourists, first-time users, or hotels to access these services.

While the OpenAPI includes endpoints for ride ID, it does not specify if it supports all types of rides (e.g., rentals, hailing). Mobility operators are planning to use the ATOM OpenAPI for deep MaaS platform integrations, such as connecting their fleet to umob, Moovit, and Jelbi. However, it's important to note that the OpenAPI does not provide functional integration with specific MaaS platforms, only enabling deep MaaS platform integrations.

ATOM Mobility's OpenAPI offers full read-write access to the core functions of your platform, but it does not support app-unlocking or driver tracking functions directly. These require the use of the mobility operator's app.

Mobility operators on the Premium Plan can access the full OpenAPI documentation and developer tools, 100,000 API requests per month, and technical assistance from the ATOM team for setup and testing. Additionally, operators can build their own reporting layer by pulling real-time and historical ride, user, and revenue data into tools like Power BI, Tableau, or custom CRMs.

Specific mobility providers announcing use of ATOM Mobility’s OpenAPI v1 have not been detailed in the search results as of now. Nonetheless, this new OpenAPI is set to revolutionize the way mobility services interact with MaaS platforms, offering a more seamless and integrated user experience.

Unveiling ATOM Mobility's OpenAPI: Streamlining Integrations for Mobility Service Providers