Technological advancements are compelling businesses to increase their intellectual capabilities

In the ever-evolving world of technology, a significant transformation is underway. Over the past two years, there has been a 11% growth in Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), according to recent reports.

This growth isn't confined to any specific region, but a recent study has highlighted the German-speaking sector as a promising market. Regrettably, a comprehensive list detailing the fastest-growing companies in this region isn't publicly available, leaving the specifics of individual corporate growth rates and reasons for this growth shrouded in mystery.

The focus of technology projects is gradually shifting from cost-effectiveness to their contribution towards business growth or stability. This change is reflected in the Master of Machines II report, which suggests that cost is less of a concern than it was two years ago.

The platforms used for managing technology functions are becoming more multi-lingual and open, ensuring businesses can stay connected. Every employee and department is using the apps and systems that best suit their needs, leading to two outcomes: a more streamlined workflow and a more personalised customer experience.

The combination and processing of information in these systems are crucial for creating better internal and external services. Increasing operational intelligence doesn't happen instantly; capabilities mature as the approach becomes more focused and the technology becomes more engrained.

Technology is becoming more ubiquitous and pervasive in businesses. Customers interact with multiple departments (like billing and marketing) in addition to product and service. This interaction underscores the importance of addressing security, downtime, innovation, and data chaos – issues that have become higher priorities for companies.

The concern over cost of software has decreased significantly, with an average rating of 1.36 out of 5 in 2015, down from 1.91 in 2013. Companies are focusing more on functional issues that make technology processes efficient and valuable to the business as a whole.

Matt Davies, from Splunk, succinctly captures this shift in focus when he says, "Operational intelligence is the ability to harness machine data to gain real-time insight into the business." This operational intelligence helps create more valuable processes and services, contributing to competitiveness and growth.

As we move forward, it's clear that companies need to be operationally intelligent to deliver strong services, meaning they need real-time insight into their business. This operational intelligence will be crucial in navigating the complexities of technology and ensuring businesses thrive in the digital age.

This article is part of a series discussing the shift in focus from cost to functional issues in technology projects, and the increasing importance of security, customer experience, and handling 'data chaos' in technology processes. Stay tuned for more insights and predictions in our upcoming articles.

Technological advancements are compelling businesses to increase their intellectual capabilities