Revised shopping regulations online: these changes are impacting Amazon, Telekom, and other companies in the web-commerce sector.

In a bid to streamline the process of cancelling online contracts, the European Union has issued a new directive. This directive aims to make cancellation as straightforward as the initial contract agreement, by requiring a mandatory cancellation button in all online shopping platforms.

The draft bill, which has been adopted by the cabinet with some changes, mandates the placement of an electronic cancellation button on the user interface when a contract is concluded online for all products, including financial services. This button will be prominently visible and easily accessible for consumers, with clear and unambiguous labelling, such as "Cancel contract".

For financial services, the rules are set to be tightened. Cancellation must be easily accessible, with the button being clearly visible and highlighted. During the cancellation period, the button must be constantly available on the user interface.

Member states have until 19 December 2025 to implement this directive in national law. Once implemented, consumers will be able to revoke contracts for goods, services, and financial services with just one click, thanks to the new law.

The previously unlimited right of withdrawal for financial service contracts is limited to 12 months and 14 days after contract conclusion (24 months and 30 days for life insurance). Providers must also adequately inform customers about products and allow direct personal contact on request.

The EU directive also aims to make cancellation even more user-friendly, including by allowing customers to cancel contracts with a single click. This simplification is part of a broader effort to make cancellation more accessible across all online platforms.

However, the details about the changes to transfers in October 2025 were not specified in the provided paragraph. The draft bill now needs to pass through the Bundestag and Bundesrat before it becomes law.

In conclusion, the new EU directive aims to make the process of cancelling online contracts more straightforward, with the introduction of a mandatory cancellation button and stricter rules for financial services. This directive is part of a broader effort to empower consumers and make online transactions more accessible and user-friendly.

Revised shopping regulations online: these changes are impacting Amazon, Telekom, and other companies in the web-commerce sector.