"Recent events over the past several weeks, as seen and experienced by the hotel manager in Bavaria"

In the heart of Bavaria, the Steinburg Castle Hotel, home to Germany's most expensive hotel suite, is making waves in the hospitality industry. Hotel manager Kerstin Bezold has drawn a clear red line against disrespect towards her employees, sparking a much-needed conversation about the importance of respect in the service sector.

Bezold's emotional appeal on Instagram, where she criticised the treatment of her dedicated staff and emphasised their passion for their work, has received over 3,000 likes and numerous comments expressing support. One Instagram user commented, "Bravo! Thank you for these words. Not only in gastronomy, but in all service industries, one is now the doormat of the nation."

Recently, a hair stylist from Bavaria vented her frustration over disrespectful customers, echoing Bezold's sentiments. The Bavarian Police Headquarters also weighed in, stating, "Respect is not a one-way street."

It's important to note that not all guests at the Steinburg Castle Hotel are disrespectful. The hotel has clarified that it is a minority who do not adhere to its values-rules. However, the incidents have led to some employees considering resignation due to unfair treatment.

Despite these challenges, the hotel continues to strive for excellence, with its dedicated staff providing exceptional service to those guests who respect the opposite rules of the hotel and show recognition of the staff.

Bezold's stance against disrespect is a powerful reminder of the essential role employees play in creating a positive guest experience. It's a call to action for all establishments to value and respect their staff, fostering a culture of mutual respect that benefits both employees and guests alike.

"Recent events over the past several weeks, as seen and experienced by the hotel manager in Bavaria"