Online gambling operators in the Netherlands now face a new mandate: they must devise and implement exit strategies for their customers. This comes as part of the Netherlands Gaming Authority's licensing requirements.
The Dutch gambling regulator, Kansspelautoriteit (KSA), has announced a new requirement for remote gambling license applicants in the Netherlands. As of 1 January 2026, all companies seeking a remote gambling license in the Netherlands must submit an "exit plan" as part of their application or reapplication.
This "exit plan" is a document that informs the KSA on how a license holder might leave the market if their license expires. The plan should outline how operators plan to halt their offering in the Netherlands and fully withdraw from the market, if they choose not to extend their license beyond the initial five-year period.
The requirement applies to any gambling business seeking a license, whether renewing or entering the regulated Dutch market for the first time. This includes all applicants for a remote gambling license in the Netherlands, making the "exit plan" a requirement for companies rather than individuals.
The KSA has implemented this requirement to ensure a smooth and orderly exit for operators from the Dutch market when their licenses expire. The regulator believes that this will help maintain consumer protection and market integrity.
Applicants are advised to include their proposed exit plan as part of their license application or reapplication. At present, there is no information available on who proposed the requirement for an exit plan for remote gambling license applications in the Netherlands.
This new requirement is part of the KSA's ongoing efforts to strengthen the Dutch gambling market and ensure that it operates in a responsible and sustainable manner. As the market continues to grow and evolve, it is expected that further measures will be introduced to protect consumers and maintain the integrity of the market.
In conclusion, the KSA's introduction of the exit plan requirement for remote gambling license applicants in the Netherlands is a significant development in the Dutch gambling market. It underscores the regulator's commitment to maintaining consumer protection and market integrity, and sets a high standard for responsible gambling practices.
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