Modernization initiative between Prove and FNBO streamlines account creation process

First National Bank of Omaha (FNBO), the largest subsidiary of F.N.B. Corporation, has formed a strategic alliance with Prove, a leader in digital identity solutions. This partnership aims to modernize customer onboarding processes and enhance the consumer banking experience for FNBO.

The alliance between FNBO and Prove underscores FNBO's commitment to innovation and customer experience. FNBO will leverage Prove's Pre-Fill identity verification solution for this modernization, which has been shown to significantly improve onboarding speed for financial institutions. According to the companies, onboarding speed has increased by up to 79% for institutions using Prove Pre-Fill.

Prove's Pre-Fill solution streamlines onboarding, enhances customer experience, and provides a competitive edge for banks. It achieves this by seamlessly authenticating keys without requiring any user action. This feature eliminates the need for re-enrollment when users switch devices, reducing abandonment during the onboarding process by 35%.

Fraud has also been reduced by more than 75% for financial institutions using the Prove Pre-Fill solution. Prove focuses on verifying device possession, checking for suspicious activity or reputation flags, and confirming device ownership for digital identity verification. The company safeguards personal information through the use of intelligent signals and advanced cryptographic tools, ensuring a secure onboarding process.

The partnership between FNBO and Prove also aims to grow FNBO's co-branded card portfolio while mitigating risk and keeping customers safe. Scott Bonnell, Chief Revenue Officer at Prove, stated, "The Pre-Fill solution provides a seamless and secure onboarding experience, enhancing customer experience and offering a competitive edge for banks."

Brianne Stephan, Director Global Project Management and Segment Capabilities at FNBO, stated that the collaboration with Prove significantly improves FNBO's onboarding experience. "We are excited to partner with Prove and leverage their innovative solutions to modernize our customer onboarding processes and enhance the overall consumer banking experience," she said.

Prove's leadership in providing modern onboarding solutions for large financial institutions is further demonstrated by this partnership. Nineteen of the top 20 U.S. banks already use Prove solutions, including FNBO. This partnership underscores FNBO's commitment to staying at the forefront of digital identity and onboarding solutions.

By partnering with Prove, FNBO is positioning itself to provide a more efficient, secure, and seamless onboarding experience for its customers. This partnership is a significant step forward in FNBO's mission to modernize its consumer banking experience and provide a superior onboarding process for its customers.

The alliance between FNBO and Prove also aims to modernize customer onboarding for co-branded cards at FNBO. This will help FNBO to maintain its competitive edge in the market and continue to deliver exceptional customer experiences. The partnership between FNBO and Prove is expected to have a positive impact on the banking industry as a whole, setting a new standard for digital identity and onboarding solutions.

Modernization initiative between Prove and FNBO streamlines account creation process