Malfunctioning telecom services: temporary inaccessibility of switching center

, and Administrator

2025 September 11 . 2:36 PM

1 min read

Telephone service temporarily disabled due to high illness rates

Malfunctioning telecom services: temporary inaccessibility of switching center

In an unexpected turn of events, the city of Bergisch Gladbach's switchboard will be unavailable during the 35th calendar week of 2025. This temporary disruption is a result of a high volume of illness among city employees, leading to operational disruptions or staff shortages affecting the phone availability.

Fear not, citizens of Bergisch Gladbach. The switchboard is expected to be staffed again at the beginning of the next week. This interruption is not permanent, and the city's telephone service will be operational once more.

During this period, citizens can find published numbers of relevant departments or contact persons on the city's homepage. Many city colleagues who handle citizen inquiries have their numbers listed on the website, making it easy for residents to get in touch with the right people.

In urgent cases, citizens can directly contact the published departments or contact persons in Bergisch Gladbach. It is essential to prioritise urgent matters during this time to ensure that critical issues are addressed promptly.

The city encourages citizens to check its website regularly for updates on the switchboard's availability. The city's team is working diligently to ensure that services return to normal as quickly as possible.

Stay informed, stay connected, and let's work together to navigate this temporary challenge. The city of Bergisch Gladbach remains committed to serving its residents during these trying times.