Improvement in Tesla's Reliability as Perceived by J.D. Power in the Year 2025

Tesla's Performance in the 2025 J.D. Power U.S. Vehicle Dependability Study

Tesla has made an appearance in the 2025 J.D. Power U.S. Vehicle Dependability Study, showcasing its position among some of the industry's leading automakers. However, it's important to note that Tesla is not officially ranked due to limited participation in customer surveys in certain states.

Despite this, Tesla managed to outperform several well-established brands. In the study, Tesla ranked ahead of brands such as Ram (242 PP100), Mercedes-Benz (243 PP100), Acura (249 PP100), and Chrysler (282 PP100). Yet, it remained behind automakers like Toyota (162 PP100) and Mazda (161 PP100), as well as premium brands like Lexus (140 PP100) and Cadillac (169 PP100). Tesla was ranked at 209 problems per 100 vehicles (PP100), placing it just below the industry average of 202 PP100.

One area where Tesla seems to struggle is in software reliability. Issues with Android Auto and Apple CarPlay connectivity are a common complaint, a problem that, unfortunately, is not unique to Tesla but affects the auto industry as a whole.

Tesla's approach to service and repair is also distinct from traditional automakers. Unlike many others, Tesla relies on a limited number of service centers and mobile technicians for its network. This setup can lead to longer wait times for repairs and maintenance, particularly as the number of Teslas on the road continues to grow.

It's worth mentioning that Tesla does not offer a vast dealership network like traditional automakers. Instead, it has its own proprietary infotainment system, which, as of now, does not integrate Android Auto or Apple CarPlay.

The 2025 J.D. Power U.S. Vehicle Dependability Study marks an improvement in Tesla's long-term reliability compared to previous years. However, it's crucial to consider these findings when making purchasing decisions, understanding that every brand has its strengths and weaknesses.

This article does not contain any referral links for purchasing a Tesla, nor does it mention any incentives for doing so. For more information about Tesla's participation in the 2025 J.D. Power U.S. Vehicle Dependability Study, you may want to visit the J.D. Power website or contact Tesla directly.