German court orders betting firm to repay €5,500 to recovering addict

A recovering addict’s legal victory exposes gaps in Germany’s gambling protections. Could this case reshape how operators verify self-exclusion?

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2025 December 17 . 4:54 PM

1 min read

Here in this picture we can see a group of people standing near a store and protesting with banners... — Here in this picture we can see a group of people standing near a store and protesting with banners and play cards in their hands and behind them we can see a store and we can see a pillar and lights on the roof present over there.

Unchecked ban: Gambling addict customer receives money back from betting provider - German court orders betting firm to repay €5,500 to recovering addict

A recovering gambling addict has won back €5,500 in sports betting losses after a German court ruled in his favour. The betting company, Camelot UK Lotteries Limited, failed to check his registration in the national self-exclusion system before accepting his wagers. The decision highlights the importance of enforcing protections for vulnerable gamblers in Germany.

The plaintiff had registered for an indefinite self-exclusion through Germany’s Oasis system. Despite this, the operator did not verify his status when he placed bets. Court records later confirmed his active registration at the time of the wagers.

The case sets a precedent for enforcing self-exclusion rules in Germany. The betting company must now repay the €5,500 lost by the plaintiff. This ruling strengthens safeguards for those seeking to avoid gambling-related harm.