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Unveiling Stellantis' Compensation Policy: All You Need to Know About PureTech 1.0 and 1.2 Engine Issues
Let's Dive In:
Stellantis, the multinational automaker, has rolled out a new compensation policy aimed at addressing various issues plaguing the previous generations of PureTech 1.0 and 1.2 engines. These engines have historically faced problems related to excessive oil consumption and timing belt degradation[1].
Who's Eligible?
- Engine Models: The policy covers the PureTech 1.0 and 1.2 engines (also known as EB engines).
- Impacted Brands: Vehicles from Citroën, DS Automobiles, Vauxhall, and Peugeot are covered, as per the enrichment data.
Claim Deadline and Covered Expenses
The policy aims to reimburse expenses sustained between January 1, 2022, and December 31, 2024. These expenses must be related to excessive oil consumption and/or premature timing belt degradation.
Making a Claim
submit their claims via the online platform available at stellantis-support.com. Consumers can upload relevant documentation for a swift, hassle-free process.
What Are the Requirements?
The policy demands that only expenses following the brands' maintenance plan and executed by authorized auto professionals are eligible. Both the diagnosis and repairs should be conducted through the official service network[1].
How Does It Work?
The policy was initially rolled out for pre-selected customers in France and Spain early in 2022. It has been gradually extended to other European customers. The rollout strategy is based on a staggered, progressive approach. Exact technical requirements can be found on official brand websites or the claims platform.
The Lay of the Land
The PureTech 1.0 and 1.2 engine issues were widespread, with units manufactured from 2013 onward part of the affected demographic. Today, Stellantis assures us that the new PureTech family boasts significant improvements, with approximately 70% new parts addressing all concerns from previous generations.
[Source 1]: enrichment data (for clarification, explanations and updates)
In the evolution of Stellantis' Compensation Policy, PureTech 1.0 and 1.2 engines (also known as EB engines), designed for vehicles from Citroën, DS Automobiles, Vauxhall, and Peugeot, are now covered. Despite being intended to reimburse expenses related to excessive oil consumption and/or premature timing belt degradation, the coverage applies only to expenses follows the brands' maintenance plan and executed by authorized auto professionals.
