After the heavy rain, vehicles of casino patrons remain submerged in the flooded garage of a casino located in Milwaukee.
Flooding Disrupts Birthday Celebration at Potawatomi Hotel and Casino
Heavy rainfall in Southeast Wisconsin led to historic flooding at the Forest County Potawatomi's Potawatomi Hotel and Casino, causing significant damage to vehicles in the underground parking garage.
Angelique Anzelmo, one of the affected individuals, was left stranded without access to her car for an undetermined amount of time due to the flooding. Her birthday celebration at the casino was disrupted as she attempted to retrieve her car on Sunday morning, but the attempt was unsuccessful due to the flooding in the underground parking garage.
Anzelmo and her friends had gambled, drank, and celebrated at the casino before the flooding occurred. They left the casino and headed home, but the rain had started around 7:00 or 7:30, and by the time they returned, the flooding had already begun.
The flooding at the casino prevented Anzelmo from leaving with her car on Sunday morning. The water damage affected dozens of vehicles, leaving many customers stranded without access to their vehicles for days.
Reports suggest minimal communication from the casino staff to the affected customers, indicating a lack of timely or adequate response in managing the situation. The flooding incident was reported by Jenna Rae of WTMJ-TV.
In such situations, common best practices for managing underground garage flooding include improving stormwater management systems and drainage infrastructure, installing or upgrading pumping systems to remove water quickly, and enhancing emergency communication and customer service protocols during incidents. However, specific remedial actions taken by Potawatomi Hotel and Casino have not been publicly specified yet.
As the water recedes and the extent of the damage becomes clearer, it is hoped that the casino will take steps to address the issues and ensure such incidents do not occur in the future. For now, the affected individuals, like Angelique Anzelmo, are left waiting for updates on their damaged vehicles and the potential for compensation.
Despite the casino-and-gambling experience filled with casino-games and casino-culture being interrupted by the flooding incident, Angelique Anzelmo and others were left stranded due to the weather-related disaster at the Potawatomi Hotel and Casino. In the aftermath, questions about weather-forecasting accuracy and casino emergency response remain unanswered, bringing attention to the need for improved preparations and communication in such incidents.
