The City of Groß-Gerau - Elderly person falls victim to fraud by posing Microsoft worker [
A woman lodged a complaint with the police in Groß-Gerau on May 13, stating that she had received a suspicious message on her computer on May 8. The message instructed her to call Microsoft's customer service, which led to a long phone conversation with a scammer. Without her knowledge, the fraudster sneakily conducted several transactions, totaling over 10,000 euros from the woman's account. The elderly lady discovered the debits and reported the incident to the authorities.
The police are now cautioning the public about this fraud tactic. These so-called Microsoft employees often manage to infiltrate their victims' computers through the use of pre-installed remote maintenance software. They fabricate alarms while browsing the internet or make fake phone calls to create the impression that the users' computers have been infected with viruses or hacked, or require new security certificates.
Rather than lending assistance, these criminals seek to steal sensitive information, such as banking passwords. If you are contacted by a supposed Microsoft employee or notice an unexpected pop-up window on your browser, simply hang up the phone or turn off your computer. Avoid divulging private information or permitting unauthorized individuals to access your device by installing software.
Note: This text uses official government information and was generated using artificial intelligence.
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Source: symclub.org
